Learning Objectives:
Develop a plan to navigate any crisis that can be forecasted
Understand the significant role of news and social media during a crisis
Maintain focus of your core values during a crisis
Avoid communication pitfalls that regularly surface during a crisis
In moments of crisis, leadership is tested most. Jason equips leaders with strategies to stay composed, prioritize effectively, and guide teams with clarity and confidence under pressure. Drawing from real-world experiences in critical incidents, he shares practical tools for managing perception, communicating with empathy, and making people-centered decisions. Attendees will leave prepared to navigate uncertainty, protect trust, and turn crisis into an opportunity for collaboration and long-term success.